1.
SITE AND PAYMENT TERMS:
The www.xpert-riders.co.za
Site is provided to you for more
information about our products
& services for your personal
use subject to standard Terms
and Conditions. By placing an
order with us you may agree to
these Terms and Conditions. |
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| A. |
Orders can
be made online, or by post,
or telephone. |
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| B. |
All prices are subject
to VAT at 14%. |
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| C. |
Xpert Riders accepts most
major credit and debit cards,
Electron card. |
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| D. |
Payments can be made by
Credit Card, EFT transfer,
Cash / Cheque. |
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| E. |
Any purchases made by
cheque will not be dispatched
until the funds have cleared
into our account. Please
allow up to 5 to 7 working
days for cheques to clear. |
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| F. |
Settlement terms are C.O.D. |
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| G. |
Quantities of different
products may vary/change
according to different client’s
orders. Therefore, we will
notify you about exact quantities
available in stock (AS PER
YOUR ORDER) |
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| H. |
Products remain the property
of (Xpert Riders) until
paid in full |
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| 2.
ORDERING / DELIVERY AND COURIER: |
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| A. |
The goods
will be dispatched by a
reputable carrier. Times
of delivery are estimated
as accurately as possible
but can be subject to delays
out of our control and therefore
we cannot be held responsible.
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| B.
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In the case of non-delivery
or missing parcels, normal
channels will be pursued
before replacement or compensation
is allowed. |
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| C. |
Deliveries must be checked
by customers before signing
receipt from carrier. The
company will not be responsible
for goods damaged in transit
if signed for with no reference
to condition delivered in.
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| D. |
Any damages or shortages
must be notified in writing
within 1 day of receipt.
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| E. |
Signed proof of carrier
required where complete
parcel is damaged or there
are shortages of items.
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| F. |
Ownership of goods is
only passed to the purchaser
when the full payment is
received. |
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| G. |
Where goods are lost,
damaged or distorted after
delivery, and the ownership
has yet to pass, the purchaser
will indemnify us against
this loss provided it has
not resulted from our negligence. |
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| 3. EXCHANGE
AND REFUNDS: |
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| A. |
If you need
to return all/part of your
order for size/item exchange,
please return to Xpert Riders
P. O. Box 292037 Melville
2109, Johannesburg. Return
Carriage will be charged
at R. 50 per parcel in South
Africa for exchanges. Please
include a copy of the Invoice
together with your further
instructions for exchange.
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| B. |
Returns under complaint
must indicate invoice number
and order reference number.
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| C. |
Refunds and
exchanges can only be made
for goods that are returned
in the original packaging,
unworn, unused and unwashed.
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| D. |
Refunds will
ONLY be given for damaged
goods where no replacement
product can be supplied.
Abuse/misuse/incorrect ordering
by the customer will NOT
be refunded. Goods are not
available for inspection
or on approval basis. Xpert
Riders can take no responsibility
for goods incorrectly ordered.
If you are unsure of your
size, please check our SIZE
GUIDE prior to ordering.
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| E. |
All other refunds will
be liable for an administration
charge of 15% of the total
invoice price. |
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| 4. DISTANCE
PURCHASE: |
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| A.
Please call Xpert Riders
if unsure about products
or to get more information
on your purchase before
you purchase as once ordered
any carriage charge will
not be refunded and we will
charge for the collection
should the item is not to
your satisfaction |
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| 5. GUARANTEE: |
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| All goods
are subject to guarantee
against faulty manufacture
and defective materials.
Goods will be exchanged
or credit note or Monies
returned only if goods are
returned to us in good condition
and not suffering from damage
due to misuse or excessive
wear. This clause does not
affect your statutory rights. |
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| 6. PRICE
MATTER: |
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| Description
and prices are correct at
the time of going to the
press but many are subject
to alteration. We reserve
the right to invoice at
prices ruling at the time
of despatch. Every effort
will be made to notify customers
of price increase prior
to despatch. |
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| 7. PRODUCT
AVAILABILITY: |
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| Goods
are offered subject to availability.
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| 8. PRODUCT
VISIBILITY: |
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| The actual
products may differ from
the photographs shown in
this catalogue as pictures
are for illustration purpose
only. |
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| 9. CHANGES:
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| We may update
these Terms and Conditions
from time to time and any
changes will be notified
to you via the e-mail address
provided by you on registration
or via a suitable announcement
on the www.xpert-riders.co.za
site. The changes will apply
to the use of the www.xpert-riders.co.za
Site after we have given
notice. |
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| 10. FAULT
FREE SERVICES: |
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| Xpert Riders
aims to offer you the best
service possible, although
we make no promise that
the services at the Xpert
Riders Site will meet your
requirements. Xpert Riders
cannot guarantee that the
service will be fault free.
If a fault occurs in the
service you should report
it to the Customer Services
at info@xpert-riders.co.za
and we will attempt to correct
the fault as soon as we
reasonably can. Your access
to the Xpert Riders site
may be occasionally restricted
to allow for repairs, maintenance
or the introduction of new
facilities or services.
Xpert Riders will attempt
to restore the service as
soon as it reasonably can. |
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| 11. STANDARD
TERMS: |
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| These terms
supersede all previous business
agreements. |
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